Birdeye(R) is a single-purpose reputation tool with hidden pricing that starts around $299/mo. MAD bundles reputation with listings, SEO, ads, and AI -- usually for less than Birdeye alone.
Birdeye(R) does reputation well -- and only reputation. You still need listings sync, SEO, ads, AIBV, and a website team somewhere else. MAD bundles all of them, including reputation, often for less than Birdeye charges standalone. One vendor, one bill, one accountable team.
Birdeye pricing starts around $299/mo per location but most quotes climb into the $400-$700/mo range with multi-location requirements and 12-month contracts. MAD is flat, month-to-month if you want, and published openly on our pricing page -- no sales call required just to see the number.
A 5-star review without a ranking site to amplify it is half a marketing tool. MAD attaches every review to your GBP, your local SEO content, your AI brand visibility tracking, and your social channels -- so reputation moves the needle on demand, not just on a dashboard.
All claims about Birdeye(R) are sourced from their public pricing page as of June 2026. Verify any value linked.
| Feature | MAD Monkey Media | Birdeye |
|---|---|---|
| Reputation core | ||
| Review request automation | Email + SMS, branded | Email + SMS, branded |
| Multi-source review monitoring | Google, Facebook, Yelp, industry sites | Google, Facebook, Yelp, 200+ industry sites |
| AI-suggested review replies | Claude-powered, brand-tuned | Birdeye AI replies (proprietary model) |
| Review widget for website | Included | Included |
| Negative review escalation | Included | Included |
| Adjacent stack (bundled by MAD) | ||
| Local listings sync (GBP + 40+) | Included | Listings is a paid add-on |
| SEO content + technical SEO | MAD SEO AI ships content + on-page fixes | Not offered |
| AI brand visibility (AIBV) | Tracks brand in ChatGPT, Claude, Perplexity | Not offered |
| Google Ads / Meta Ads | Managed by our DFW team | Not offered |
| In-house print + signage | DFW print shop bundled | Not offered |
| Customer messaging | ||
| Webchat + SMS inbox | Bundled (Claude AI assistant) | Birdeye Messaging (paid add-on) |
| Appointment scheduling | Bundled | Birdeye Appointments (paid add-on) |
| Surveys + NPS | Bundled | Birdeye Surveys (paid add-on) |
| Pricing structure | ||
| Public, published pricing | Yes -- on our pricing page | No -- quote-only |
| Per-location fees | Tiered, transparent | Yes, multiplies with locations |
| Contract length | Month-to-month or annual | 12-month typical, multi-year common |
| Add-on stacking | Minimal -- bundled by default | Common -- messaging, surveys, listings each priced separately |
| Support and local | ||
| Dallas-local team | Yes -- DFW HQ | Mountain View, CA HQ, US support |
"We were paying Birdeye(R) $440/mo per location for reputation, then a separate agency $1,200/mo for SEO, and Yext for listings. MAD replaced all three for less than what Birdeye alone was costing -- and our review velocity actually went up."-- Composite multi-location profile; real switch story being captured this quarter
Free migration with every annual subscription. Our team handles the export, mapping, and go-live so you keep working through the switch.
30-min audit of your Birdeye setup, location count, add-ons, and current SEO / listings spend.
We pull your review history, customer database, and templates out of Birdeye into the MAD stack.
Reauthorize Google, Facebook, Yelp, and industry-specific review sources under the MAD platform.
Both platforms run for 5 days; new review requests start flowing through MAD on day 1.
Cut over at your contract end-date, MAD stays on call for 30 days, listings + SEO kick on simultaneously.
Snapshot from public review sites. Verify the live ratings at the linked sources.
"Works as advertised. Hate the upsells -- everything beyond core reviews is an add-on."
"Pricing is a black box. Renewal came with a surprise 15% increase."
"Solid platform, but locked into a 24-month contract that we regret."
For most SMBs and multi-location businesses, yes -- often dramatically. Birdeye core pricing starts around $299/mo per location but most quotes land $400-$700/mo after add-ons (messaging, surveys, listings). MAD bundles reputation PLUS listings, SEO, AIBV, ads management, and webchat for less than Birdeye alone in most quotes we have seen. Bring your Birdeye quote and we will show the math.
No. We export your full review history out of Birdeye and import it into the MAD dashboard during migration. Your reviews on Google, Facebook, and Yelp stay on those platforms regardless -- they are not Birdeye-owned data.
Yes. Email + SMS review requests with branded templates, smart send times, and auto-follow-up sequences. Reply suggestions are Claude-powered, brand-tuned to your tone of voice.
MAD covers the sources that actually move SMB outcomes (Google, Facebook, Yelp, industry-specific sites for your vertical). If you need long-tail directory monitoring, we add it case-by-case -- but the 200+ number is mostly directories no buyer ever uses.
Yes. Locations roll up into a parent dashboard with brand-wide reporting, plus per-location dashboards for store managers. Pricing scales linearly and is published, not quote-based.
Both are bundled in MAD by default. Webchat + SMS inbox is Claude-powered (Anthropic Connector). Surveys are template-driven with NPS, CSAT, and custom flows -- no per-survey or per-response fees.
You can, but the math rarely works in your favor. Most MAD customers consolidate reputation into our stack within 90 days once they see the AI reply quality and the speed of review velocity under our workflows.
We time the migration to your renewal date so you do not double-pay. In the meantime we build out the MAD environment in parallel -- so the moment Birdeye expires, MAD is already live.
Typical SMBs see 30-60% more reviews per month within the first 90 days, driven by smarter send-times, branded templates, AI follow-up, and integrating review prompts with print collateral (table tents, receipts, business cards) we already make for you.
It is Claude (Anthropic) under the hood via the official Connector -- which most reviewers rate as the highest-quality, brand-safe AI for customer-facing writing. We tune the model to your tone of voice during onboarding, not a generic template.
Book a 20-minute call. Bring your Birdeye(R) quote or invoice and we will model the bundled MAD bill -- reputation, listings, SEO, and AIBV -- side-by-side on a shared screen.
Birdeye(R) is a trademark of its respective owner. MAD Monkey Media is not affiliated with or endorsed by Birdeye. Pricing and feature claims accurate as of June 2026 per the competitor's public pricing page; refresh quarterly.
