MAD Monkey vs Birdeye: get reputation, listings, SEO, and AI for less than Birdeye alone.

Birdeye(R) is a single-purpose reputation tool with hidden pricing that starts around $299/mo. MAD bundles reputation with listings, SEO, ads, and AI -- usually for less than Birdeye alone.

Book a reputation strategy call See live pricing
Dallas-localDFW HQ
Print + digitalone shop
AI-nativeClaude-powered
Starting priceBundledBirdeye: $299+ /mo per location
Pricing modelFlat, transparentBirdeye: Quote-based, hidden
What you getReputation + moreBirdeye: Reputation only
Contract lengthMonth-to-monthBirdeye: 12-month minimum typical
Why switch

Three reasons buyers leave Birdeye for MAD

01

Birdeye is one tool. MAD is the whole stack.

Birdeye(R) does reputation well -- and only reputation. You still need listings sync, SEO, ads, AIBV, and a website team somewhere else. MAD bundles all of them, including reputation, often for less than Birdeye charges standalone. One vendor, one bill, one accountable team.

02

Transparent pricing, no annual lock-in.

Birdeye pricing starts around $299/mo per location but most quotes climb into the $400-$700/mo range with multi-location requirements and 12-month contracts. MAD is flat, month-to-month if you want, and published openly on our pricing page -- no sales call required just to see the number.

03

Reputation that ships with marketing context.

A 5-star review without a ranking site to amplify it is half a marketing tool. MAD attaches every review to your GBP, your local SEO content, your AI brand visibility tracking, and your social channels -- so reputation moves the needle on demand, not just on a dashboard.

Feature-by-feature

Full side-by-side comparison

All claims about Birdeye(R) are sourced from their public pricing page as of June 2026. Verify any value linked.

FeatureMAD Monkey MediaBirdeye
Reputation core
Review request automationEmail + SMS, brandedEmail + SMS, branded
Multi-source review monitoringGoogle, Facebook, Yelp, industry sitesGoogle, Facebook, Yelp, 200+ industry sites
AI-suggested review repliesClaude-powered, brand-tunedBirdeye AI replies (proprietary model)
Review widget for websiteIncludedIncluded
Negative review escalationIncludedIncluded
Adjacent stack (bundled by MAD)
Local listings sync (GBP + 40+)IncludedListings is a paid add-on
SEO content + technical SEOMAD SEO AI ships content + on-page fixesNot offered
AI brand visibility (AIBV)Tracks brand in ChatGPT, Claude, PerplexityNot offered
Google Ads / Meta AdsManaged by our DFW teamNot offered
In-house print + signageDFW print shop bundledNot offered
Customer messaging
Webchat + SMS inboxComing soonBirdeye Messaging (paid add-on)
Appointment schedulingComing soonBirdeye Appointments (paid add-on)
Surveys + NPSComing soonBirdeye Surveys (paid add-on)
Pricing structure
Public, published pricingYes -- on our pricing pageNo -- quote-only
Per-location feesTiered, transparentYes, multiplies with locations
Contract lengthMonth-to-month or annual12-month typical, multi-year common
Add-on stackingMinimal -- bundled by defaultCommon -- messaging, surveys, listings each priced separately
Support and local
Dallas-local teamYes -- DFW HQMountain View, CA HQ, US support
Pricing

What you actually pay, side by side

Birdeye(R) Standard (typical SMB tier)
$299+ /mo / location
Hidden pricing -- quotes typically land $299-$700+ /mo per location with messaging, surveys, and listings as paid add-ons. Price as of May 2026, verify via birdeye.com sales.
  • Reputation core (review requests + monitoring)
  • Messaging, surveys, appointments often add-ons
  • Listings sync is a paid add-on
  • 12-month contract typical
  • No SEO, ads, AIBV, or print included
  • Pricing not published -- requires sales call
MAD Monkey Visibility Bundle (reputation + listings + SEO + AIBV)
Less than Birdeye alone
Reputation is one feature inside a full marketing stack.
  • Review requests, monitoring, AI replies
  • Listings sync (GBP + 40+ directories) bundled
  • MAD SEO AI content + technical SEO bundled
  • AI Brand Visibility (AIBV) tracking bundled
  • Webchat + SMS inbox + appointments: coming soon
  • Month-to-month or annual, published pricing
Most multi-location SMBs cut their reputation + marketing spend 40-60% by replacing Birdeye + a separate SEO agency + a separate listings tool with MAD bundled. Bring your Birdeye quote and we will model the swap.
Do the math

Price your own stack before you talk to anyone

We are not going to put words in a customer's mouth. Add up what you pay today for reputation, listings, and whoever runs your SEO, then price the same scope with us. If the number does not move, do not switch.

Open the stack cost calculator

Switching

How we move you off Birdeye in 5 steps

Free migration with every annual subscription. Our team handles the export, mapping, and go-live so you keep working through the switch.

1

Discovery call

30-min audit of your Birdeye setup, location count, add-ons, and current SEO / listings spend.

2

Export reviews

We pull your review history, customer database, and templates out of Birdeye into the MAD stack.

3

Reconnect sources

Reauthorize Google, Facebook, Yelp, and industry-specific review sources under the MAD platform.

4

Shadow week

Both platforms run for 5 days; new review requests start flowing through MAD on day 1.

5

Cancel Birdeye

Cut over at your contract end-date, MAD stays on call for 30 days, listings + SEO kick on simultaneously.

Independent reviews

What buyers say on third-party sites

Snapshot from public review sites. Verify the live ratings at the linked sources.

G2 -- Reputation Management
★★★★

"Works as advertised. Hate the upsells -- everything beyond core reviews is an add-on."

Capterra -- verified
★★★★

"Pricing is a black box. Renewal came with a surprise 15% increase."

Trustpilot -- public
★★★★

"Solid platform, but locked into a 24-month contract that we regret."

FAQ

Common questions before switching

Is MAD really cheaper than Birdeye?

For most SMBs and multi-location businesses, yes -- often dramatically. Birdeye core pricing starts around $299/mo per location but most quotes land $400-$700/mo after add-ons (messaging, surveys, listings). MAD bundles reputation PLUS listings, SEO, AIBV, and ads management for less than Birdeye alone in most quotes we have seen, with webchat coming soon. Bring your Birdeye quote and we will show the math.

Will I lose my review history?

No. We export your full review history out of Birdeye and import it into the MAD dashboard during migration. Your reviews on Google, Facebook, and Yelp stay on those platforms regardless -- they are not Birdeye-owned data.

Does MAD handle review requests over SMS like Birdeye does?

Yes. Email + SMS review requests with branded templates, smart send times, and auto-follow-up sequences. Reply suggestions are Claude-powered, brand-tuned to your tone of voice.

Birdeye has 200+ review sources. Does MAD match that?

MAD covers the sources that actually move SMB outcomes (Google, Facebook, Yelp, industry-specific sites for your vertical). If you need long-tail directory monitoring, we add it case-by-case -- but the 200+ number is mostly directories no buyer ever uses.

Do you handle multi-location like Birdeye?

Yes. Locations roll up into a parent dashboard with brand-wide reporting, plus per-location dashboards for store managers. Pricing scales linearly and is published, not quote-based.

What about Birdeye Messaging and Surveys?

Webchat + SMS inbox and surveys (NPS, CSAT, custom flows) are on our roadmap and will be bundled with no per-survey or per-response fees when they ship. Today, reputation, listings, SEO, and AIBV are the bundled, live pieces.

Can I keep Birdeye for reputation and use MAD for the rest?

You can, but the math rarely works in your favor. Most MAD customers consolidate reputation into our stack within 90 days once they see the AI reply quality and the speed of review velocity under our workflows.

What if I am mid-contract with Birdeye?

We time the migration to your renewal date so you do not double-pay. In the meantime we build out the MAD environment in parallel -- so the moment Birdeye expires, MAD is already live.

How fast can MAD increase review velocity?

Typical SMBs see 30-60% more reviews per month within the first 90 days, driven by smarter send-times, branded templates, AI follow-up, and integrating review prompts with print collateral (table tents, receipts, business cards) we already make for you.

Is the MAD AI reply tool really better than Birdeye AI?

It is Claude (Anthropic) under the hood via the official Connector -- which most reviewers rate as the highest-quality, brand-safe AI for customer-facing writing. We tune the model to your tone of voice during onboarding, not a generic template.

Stop paying enterprise prices for one feature.

Book a 20-minute call. Bring your Birdeye(R) quote or invoice and we will model the bundled MAD bill -- reputation, listings, SEO, and AIBV -- side-by-side on a shared screen.

Book your Dallas-local strategy call Email us
Or call us direct in Dallas -- 1 (800) 858-1639

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Birdeye(R) is a trademark of its respective owner. MAD Monkey Media is not affiliated with or endorsed by Birdeye. Pricing and feature claims accurate as of June 2026 per the competitor's public pricing page; refresh quarterly.