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Social and Reputation

Social Media Management

We plan, create, publish, and moderate your organic social so your profiles look active and trustworthy, without you writing captions late at night.

Dallas HQ team of 16Reply usually within an hour5 published case studies
Built for

Is Social Media Management right for you?

  • Owners whose last post is months old and who know customers check social before calling
  • Marketing leads who need a steady posting cadence but have no one in-house to run it
  • Businesses that serve English and Spanish speakers and want posts that reach both
What is included

What you get with Social Media Management

01

Channel and voice setup

We audit your profiles, fix bios, links, and cover images, and write a short voice guide so every caption sounds like your business.

02

Monthly content calendar

A month of planned posts tied to your seasons, promotions, and events, shared ahead of time so you can comment or approve in one pass.

03

Graphics and short video

Branded graphics, carousels, and short vertical clips built from your photos, our designs, and footage you send from the shop floor or job site.

04

Captions and hashtags

Written captions with a clear next step, plus local and topical hashtags and location tags where they help nearby customers find the post.

05

Community management

We answer comments and route direct messages on an agreed schedule, flag leads and complaints to you, and hide spam before it piles up.

06

Monthly social report

Reach, engagement, follower growth, and the posts that drove profile visits or clicks, with notes on what we will change next month.

Proof

Results we have published

Roots Chiropractic

Dallas, TX

Local SEO, on-page rebuild and link building for a Dallas chiropractic practice.

  • 7 of 7tracked keywords on Bing page 1 by month two
  • #1from not in the top 100
  • 20backlinks in 2 months
Read the Roots Chiropractic case study →

Send Me A Pro

Thurston County, WA

Listings, citations, local SEO and reputation for a home-services referral network.

  • 17 to 698listing score in 90 days
  • +1500%citations
  • 51 of 60listings synced
Read the Send Me A Pro case study →

MAD Monkey Media is a Latino-owned agency based in Dallas. Every number above comes from the published case study and the client reports behind it. See all case studies.

How it works

How Social Media Management runs, step by step

  1. 1

    Profile audit

    We review every active profile, note what is broken or off-brand, and agree on the channels worth your time.

  2. 2

    Calendar build

    We draft the first month of posts and captions, then adjust after your feedback until the voice feels right.

  3. 3

    Publish and engage

    Posts go out on schedule while we watch comments and messages and pass leads and issues to the right person.

  4. 4

    Monthly review

    We look at what earned attention, retire what did not, and plan the next calendar around it.

Pricing

How pricing works

Custom quote

Social media management runs as a managed monthly retainer, month-to-month or annual, scoped by channel count and posting volume.

Fixed-price projects

One-time work such as audits, builds and migrations is quoted as a fixed price with named deliverables.

Monthly retainers

Ongoing programs bill monthly, with a month-to-month option or a lower annual-contract rate.

Proposal in 48 hours

You get a written proposal with scope, timeline and price within 48 hours of the discovery call.

Talk to a strategist

Request a custom Social Media Management quote

Tell us where you are today. We usually reply within an hour and send a tailored proposal within 48 hours.

Prefer to talk? Call 1 (800) 858-1639 or email info@madmonkey.media.

FAQ

Questions about Social Media Management

If yours is not here, ask it in the form above and a strategist will answer.

How many posts will you publish each month?

Volume is set in your proposal based on how many channels you run and how much fresh material you can supply. We would rather post fewer strong pieces than fill a quota with filler, and we adjust as we learn what your audience responds to.

Which platforms do you manage?

Usually Facebook, Instagram, and LinkedIn, plus TikTok or Google Business Profile posts when they fit your customers. We recommend the channels where your buyers spend time instead of being everywhere at once.

Do I have to send you photos?

Real photos of your team, work, and space perform best, so we will ask for them. When you cannot supply enough, we design graphics and can scope an on-site photo or video session through our content team.

Who answers comments and messages?

We do, within the scope and schedule set in your plan. Routine questions get answered in your voice. Leads, complaints, and anything sensitive are flagged to you so a real decision-maker handles them.

Can you post in Spanish?

Yes. Bilingual English and Spanish service is available, so we can run separate Spanish posts or bilingual captions depending on how your customers prefer to hear from you.

Is paid advertising included?

Organic management and paid social are scoped separately because they need different skills and budgets. Many clients pair them, and we can promote your best organic posts once a paid budget is agreed.

Get my quote