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Content and Media

Email Marketing

Your customer list is an asset you own. We organize it, set up automated welcome and follow-up emails, and send campaigns that bring people back without wearing out your list.

Dallas HQ team of 16Reply usually within an hour5 published case studies
Built for

Is Email Marketing right for you?

  • Businesses with a long list of customer emails sitting unused in a POS or spreadsheet
  • Owners who send an email only when they remember to, with no plan or automation
  • Companies whose emails land in spam or get few opens and want to know why
What is included

What you get with Email Marketing

01

List consolidation

Contacts pulled from your point of sale, booking system, forms, and spreadsheets into one clean list you own, with consent tracked.

02

Platform setup

Your email platform configured with sign-up forms, segments, and domain authentication so inbox providers trust your messages.

03

Automated flows

Welcome series, post-purchase or post-visit follow-ups, review requests, and win-back emails that run on their own once built.

04

Campaign calendar

Regular newsletters and promotions planned around your seasons, written and designed in-house, and scheduled after your approval.

05

Audience segmentation

Lists split by behavior, location, purchase history, or language, so customers get offers that fit them instead of every blast.

06

Deliverability and reporting

Bounce and unsubscribe cleanup, inbox placement checks, and a monthly report on opens, clicks, and the sales or bookings email drove.

Proof

Results we have published

Send Me A Pro

Thurston County, WA

Listings, citations, local SEO and reputation for a home-services referral network.

  • 17 to 698listing score in 90 days
  • +1500%citations
  • 51 of 60listings synced
Read the Send Me A Pro case study →

MAD Monkey Media is a Latino-owned agency based in Dallas. Every number above comes from the published case study and the client reports behind it. See all case studies.

How it works

How Email Marketing runs, step by step

  1. 1

    Audit the list

    We find where your contacts live, check consent and quality, and review any past sends and automations.

  2. 2

    Set the foundation

    Platform, authentication, forms, and segments are set up so every later email is measurable and deliverable.

  3. 3

    Build the flows

    Automations go live first because they keep working every day, then the campaign calendar begins.

  4. 4

    Send and improve

    We test subject lines, timing, and offers, and report what drove clicks and sales each month.

Pricing

How pricing works

Custom quote

Email setup and automation builds are fixed-price projects, and ongoing campaigns run as a monthly retainer, month-to-month or annual.

Fixed-price projects

One-time work such as audits, builds and migrations is quoted as a fixed price with named deliverables.

Monthly retainers

Ongoing programs bill monthly, with a month-to-month option or a lower annual-contract rate.

Proposal in 48 hours

You get a written proposal with scope, timeline and price within 48 hours of the discovery call.

Talk to a strategist

Request a custom Email Marketing quote

Tell us where you are today. We usually reply within an hour and send a tailored proposal within 48 hours.

Prefer to talk? Call 1 (800) 858-1639 or email info@madmonkey.media.

FAQ

Questions about Email Marketing

If yours is not here, ask it in the form above and a strategist will answer.

Do I own my email list?

Yes, and that is the point. Atheneos Greek Village Cafe brought 3,280 customer contacts in-house as part of its work with us, so it can reach regulars directly instead of relying on third-party apps.

Which email platform do you use?

We work in the platform that fits your business, and we can manage the one you already have. If you are starting fresh, we recommend one during discovery based on your list size, store, and booking tools.

How often should we email our list?

Often enough that customers remember you, not so often that they unsubscribe. We set a cadence in your plan based on your industry and how much you have to say, then adjust it using open, click, and unsubscribe data.

Can you help with emails going to spam?

Yes. We check domain authentication such as SPF, DKIM, and DMARC, clean out bad addresses, and review content and sending patterns that trigger filters. Fixing these basics often improves inbox placement.

Can we send emails in Spanish?

Yes. We can segment Spanish-speaking customers and send campaigns written in Spanish, or run bilingual emails when your audience is mixed, so every subscriber reads offers in the language they prefer.

Are there rules for emailing customers?

Yes. Every send includes a working unsubscribe link and your business address, and we help you confirm how contacts opted in. For regulated industries, your counsel should confirm any extra rules for your field.

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